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General Terms and Conditions of Sale and Use

General Conditions of Sale and Use of lhumaine.com

Last updated: November 26, 2024

Article 1: General provisions

These General Conditions of Sale and Use (hereinafter referred to as "GTC/GCU") govern the use of the site lhumaine.com (hereinafter referred to as "the Site") and the commercial relations between the Site and its users.

The Site is published by "l'humaine", trademark of the company Commande ton Logo, a company registered in the Trade and Companies Register.

Article 2: Acceptance of the T&Cs/T&Cs

Use of the Site implies full and complete acceptance of these T&Cs/T&Cs. The user acknowledges having read the T&Cs/T&Cs and having accepted them without reservation.

Article 3: Services and products offered

3.1 The Site offers clothing and fashion accessories for sale.

3.2 The essential characteristics of the products (sizes, colors, compositions) are described on the corresponding product pages.

3.3 Products are shipped either from France or from China. The shipping location is clearly indicated on each product page.

Article 4: Price and payment terms

4.1 Prices are indicated in euros and include all taxes.

4.2 Payment can be made via:

  • PayPal
  • Stripe
  • Shopify Payment
  • Mollie

4.3 The order will be validated after confirmation of payment.

Article 5: Delivery

5.1 Delivery costs are indicated when ordering and vary depending on the country of destination and the place of shipment (France or China).

Article 6: Right of withdrawal and returns

6.1 In accordance with current legislation, the buyer has a withdrawal period of 14 days from receipt of the product.

6.2 Return conditions:

  • The garment must not have been worn, washed or used
  • The original label must be present
  • The product must be returned in its original packaging
  • Printed jerseys are not eligible for return.

6.3 A return label will be provided free of charge.

6.4 The refund will be made within 14 days of receipt of the return, via the same means of payment used for the purchase.

Article 7: Protection of personal data

7.1 The personal data collected are processed in accordance with the General Data Protection Regulation (GDPR).

7.2 Users have the right to access, rectify and delete their personal data.

7.3 For more information, see our Privacy Policy.

Article 8: Intellectual property

8.1 All elements of the Site (texts, images, logos, etc.) are protected by intellectual property law.

8.2 Any reproduction or representation, in whole or in part, is strictly prohibited without prior authorization.

Article 9: Customer service

For any questions or complaints, customer service can be reached by email: lhumaine.shirt@gmail.com

Article 10: Applicable law and competent jurisdiction

10.1 These T&Cs/T&Cs are subject to French law.

10.2 In the event of a dispute, the French courts will have sole jurisdiction.

Article 11: Modification of the CGV/CGU

11.1 The Site reserves the right to modify these T&Cs/T&Cs at any time.

Article 12: Mediation

In accordance with Article L.616-1 of the Consumer Code, we offer a consumer mediation system. The selected mediation entity is: lhumaine.shirt@gmail.com

Article 13: Force majeure

Neither party shall be liable for the total or partial non-performance of its obligations, if such non-performance is due to an event constituting force majeure.